The Failure of Technology-Centered Approaches To Multimedia Design

 

Photo by Birmingham Museums Trust on Unsplash

Within the same morning, I had scanned The Total Economic Impactâ„¢ Of Mixed Reality Using Microsoft HoloLens 2, A Forrester Total Economic Impact Study Commission by Microsoft, headlined by the Senior Mixed Reality Specialist at Microsoft.  I found the numbers inside dismal and took screen captures of the most egregious numbers so that I would not forget what jumped out as the most ludicrous (60% increase in efficiency in learning as an verbal report given in interviews by interviewees selected by Microsoft).



I also had been invited to a group that will “build a community of practice around applications of learning experience design in XR modalities.”  But I had watched this community do a series in 2021 where they picked individual pieces of research and tried to derive principles for design in XR. I gave them feedback for the first 3 days. They kept hand-picking research and trying to establish large principles.

Err, that’s ethically wrong.

Plus, when I pointed out that some pieces of research– while fine as independent pieces of research, could not be applied broadly because of problems like cognitive load, comparative design, sample size, novelty effect etc. they would give me the hand wave response of “Oh yes, we saw that” but they never retracted or stepped back from the total theme and they had the ability to.

So….

I don’t see much hope there.

Therefore, I was in a pit of despair. Everyone around me is in some sort of technology-haze thinking it will solve all of their problems. Come to think of it, much of the field of instructional design for the past 18 months has been soaking in a technology tools fantasy.  And yet, not a word about learning gains. Funny, that.